Keeping The Lid On Workplace Anger

If you’ve ever experienced a conflict or outburst, you’ve seen how it can sabotage careers and damage attitudes.  This Staff Development Training is designed to make you aware of causes and the cures for this damaging and potentially dangerous workplace occurrence. 

 Topics Include

• Anger Triggers -
  Uncovering the roots of imported anger.

• Predictable Reactions -
  Building a tolerance to unhappy people.

• Danger Signs -
  Assessing the symptoms of violence and rage.

• Unresolved Anger –
  Diluting productivity with negative attitudes.

• Don’t Be A ‘Hater’ -
  Managing emotions with assertive communication skills.

• Profiles In Anger -
  Recognizing when there is a need for intervention.

• Healing The Hurt -
  Mastering the art of non-toxic venting and conflict resolution.

• Emotional Temperatures -
  Identifying the symptoms of a meltdown.

• Peaceful Coexistence -
  Agreeing to disagree and promote workplace harmony.

This workshop is conducted using a multi-media, PowerPoint presentation.  Attendees receive a complete handout as well as a laminated summary card for handy future reference and retention of the training techniques.